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Contact details

Find us, write to us, call us

We're based in Kuala Lumpur with merchant teams covering the whole peninsula and East Malaysia.

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Head office

Level 22, Menara Favour, Jalan Ampang, 50450 Kuala Lumpur, Malaysia

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Email us

Members: hello@wefavoumy.com
Merchants: partners@wefavoumy.com

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Call us

+60 3-2100 8800 (Mon–Fri, 9am–6pm MYT)
WhatsApp: +60 12-880 2100

🕘 Support hours

Monday – Friday: 9:00am – 6:00pm MYT
Saturday: 10:00am – 2:00pm MYT
Sunday & public holidays: app chat only

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