A real human, every single time.
Questions about your points, joining as a merchant, press or careers — write to us and a member of the team (not a bot) will reply within one working day.
Find us, write to us, call us
We're based in Kuala Lumpur with merchant teams covering the whole peninsula and East Malaysia.
Head office
Level 22, Menara Favour, Jalan Ampang, 50450 Kuala Lumpur, Malaysia
Email us
Members: hello@wefavoumy.com
Merchants: partners@wefavoumy.com
Call us
+60 3-2100 8800 (Mon–Fri, 9am–6pm MYT)
WhatsApp: +60 12-880 2100
🕘 Support hours
Monday – Friday: 9:00am – 6:00pm MYT
Saturday: 10:00am – 2:00pm MYT
Sunday & public holidays: app chat only
Send us a message
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We've received your message and a member of the team will reply within one working day. In the meantime, check our rewards FAQ — your answer might already be there.